Terms and Conditions

By using this website www.gaiapureorganics.com and purchasing products or services on it, you agree to abide by these Terms & Conditions.

By using this website and placing an order at Gaia Pure Organics you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.

“Gaia Pure Organics” is the registered trademark.

The material in the Web Site is copyright to Gaia Pure Organics or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

Contacting Us

Our contact address is: Alter GM Ltd, 62 Ainsdale Crescent, Nottingham, United Kingdom. You may also contact us by telephone on tel: +44 749 866 7466, landline: +44 115 978 9989 or alternatively, you can email us contact@gaiapureorganics.com

Web site information

We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Description of Products

The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

Ordering Products

You may order products from the Web Site by submitting a completed order form through the check-out procedure.

We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

The Price and Payment

The price of the products will be the price quoted in the Web Site at the time we accept your order.

The price will include any applicable value added tax, but not the cost of delivery.

In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

Payment is made by credit or debit card, Amazon Pay or direct bank transfer at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order).

Refunds will generally be made by means of a credit to your original payment method.

Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion.

We are under no obligation to supply goods at the incorrect price.

The warranty period is 24 months or until the “best before” date is reached, if this is within the 24 month period.

Due to card scheme regulations no CBD products can be sold to the US. All cards from US will be blocked.

Shipping & Returns

All orders are sent from the United Kingdom with proof of posting by Royal Mail 1st class. You will receive the tracking code for your order. Please use the following link to track your parcel:

Royal Mail deliveries: https://www.royalmail.com/track-your-item

Please ensure that the address details you supply are complete and correct prior to completing your order.

We dispatch all orders within 24 hours.

Tracked Royal Mail First Class delivery: Free (2-4 working days)

Tracked Royal Mail First Class delivery: fee depends on the country, please contact us.
Time 5-21 days. Depending on the destination country.
The expected delivery dates can change when customs are inspecting any parcels. Please bear this in mind when tracking your parcel online.

All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at Gaia Pure Organics you accept all responsibilities regarding the legality of the products that will be shipped to you. We are not able to resend or refund orders which have been seized/destroyed by Customs.